FAQs
Types of 3D Printing Machines
HP Jet Fusion
HP Jet Fusion
Producing full color objects
Ultra fine details and high level dimensional accuracy
Functional models with excellent surface finishes
80 micron layer thickness
- Affordability 5
- Quality 9
- Capability 9
- Practicality 9
- Expectations 10
Mimaki
Mimaki
Compact high resolution full-color photo-realistic 3D printer
More than 10 million possible color combinations
Clear ink for transparent and translucent effects
High-opacity white for accurate color reproduction
UV cured materials
19 - 42 micron layer thickness
- Affordability
- Quality
- Capability
- Practicality
- Expectations
Stratasys
Stratasys
Unprecedented level of realism / lifelike anatomical models
Multi-material capabilities – mimics bone and tissues
Can standardize surgical skills and delivery of care by practicing on the most accurate representation of a targeted pathology
14 – 27 micron layer thickness
- Affordability 4
- Quality 9
- Capability 9
- Practicality 9
- Expectations 9
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship within the contiguous United States. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
All 3DA models are made to order. Your model should arrive in 2-3 weeks.
How will my product be shipped?
How will my product be shipped?
All 3DA models include complimentary shipping insurance and will be shipped via UPS or FedEx. A signature will be required at delivery.
Returns and Refunds
Can I return my product?
Can I return my product?
Model Refunds are not accepted once order submission is made and model production has begun.
What do I do if I receive a damaged product?
What do I do if I receive a damaged product?
All models are covered with shipping insurance. If your model arrives damaged, please contact us immediately.
3DA shipping policy allows for a 24-hour window, upon signature date/time stamp, to report damaged goods to UPS.
It is critical that you contact 3DA immediately after the shipment is delivered and signed for.
This will allow 3DA enough time to file a claim with UPS and replace your damaged 3DA model.