FAQs

Types of 3D Printing Machines

HP Jet Fusion

Producing full color objects

Ultra fine details and high level dimensional accuracy

Functional models with excellent surface finishes

80 micron layer thickness

  • Affordability       5
  • Quality               9
  • Capability          9
  • Practicality         9
  • Expectations      10

Mimaki

Compact high resolution full-color photo-realistic 3D printer

More than 10 million possible color combinations

Clear ink for transparent and translucent effects

High-opacity white for accurate color reproduction

UV cured materials

19 - 42 micron layer thickness

  • Affordability
  • Quality              
  • Capability         
  • Practicality        
  • Expectations     

Stratasys

Unprecedented level of realism / lifelike anatomical models

Multi-material capabilities – mimics bone and tissues

Can standardize surgical skills and delivery of care by practicing on the most accurate representation of a targeted pathology

14 – 27 micron layer thickness

  • Affordability       4
  • Quality               9
  • Capability          9
  • Practicality         9
  • Expectations      9

Shipping

What countries do you ship to?

We currently ship within the contiguous United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

All 3DA models are made to order. Your model should arrive in 2-3 weeks.

How will my product be shipped?

All 3DA models include complimentary shipping insurance and will be shipped via UPS or FedEx. A signature will be required at delivery.

Returns and Refunds

Can I return my product?

Model Refunds are not accepted once order submission is made and model production has begun.

What do I do if I receive a damaged product?

All models are covered with shipping insurance. If your model arrives damaged, please contact us immediately

3DA shipping policy allows for a 24-hour window, upon signature date/time stamp,  to report damaged goods to UPS. 

It is critical that you contact 3DA immediately after the shipment is delivered and signed for.

This will allow 3DA enough time to file a claim with UPS and replace your damaged 3DA model.

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